I haven't made a careful study of the way assorted magazines use their individual versions of Submission Manager. But I would be willing to bet that they are as cavalier about it as are the users of Submittable. I've had poems accepted by e-mail, and then I've looked at the Submittable record to find that it still said Received! I've seen "in progress" when a guest editor has told me I should have received a reply. It's nuts, and I would venture to say it's nuts all over.
If "a long, long time" is more than three months--or more than the stated response time, if it's more than three months--I'd say you should ask the editor.
FWIW, YMMV, etc.
|