Sory to conduct this off-topic conversation publicly. We can ask a mod to delete irrelevant posts when it gets sorted out.

I looked in the membership list to find Williamb and got this message

Sorry - no matches. Please try some different terms.

I suggest you contact Alex. Use the contact us option at the bottom of this page.

Thanks, Janice. This is very strange. I'll do as you suggest.

Willie,

Move your money. There's bound to be a credit union near you, or at least a better bank. You have nothing to lose but your aggravation.

Ed

While the back-and-forth over William's PM settings is sort of off-topic, I don't think I'll delete those posts, since I might inadvertently also be removing something relevant.

Just sent a test PM. Please let me know if you received it...

Thanks,

Bill

It worked.

I thought I left a response to this, but maybe I didn't? Anyway, thanks for the suggestion, Ed, I will certainly look into it.