[Ann Drysdale]

"Happydancing"

Oh, it squidged it, together with a lot of other stuff I never knew I had.

Thanks Bill-and-all.

[R. S. Gwynn]

If you run Windows, go to Control Panel, then click on Programs. You can uninstall any unwanted ones. Don't know about Mac, though.

[Ann Drysdale]

Alas, it proved not to be quite that easy, Sam - the bugger didn't die without a fight and took my browsers down with it. But all is well now, thanks to the efforts of friends.

[ross hamilton hill]

I think dregol was what I got, probably by also clicking on some phony update so that is probably the way it infects, Mac should automatically update software, so ignoring pop-ups that ask you to update some software/app you have, is one way to avoid this problem.

[Catherine Chandler]

Ann, I didn't have Dregol, but something similar, or worse, back in April. I tried everything but in the end I had to pay a technician $25 to clean up the laptop with a complete reinstall. I saved (actually I already had backup) Word files, pictures, etc., beforehand. It was a bit of a bother to put back my favorite bookmarks, but this only took less than a half hour. Good luck!